Updating Your Personal Information
After becoming a RuedeChic.Com subscriber you may correct/update your personal information by clicking on the 'My Account' link at the top of any page, entering your username and password when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the 'My Account' section, or the 'Contact Us' section.
When you see an item you like, click on "add to cart" and continue shopping until you are ready to complete your purchase. Then, click on "shopping cart" to confirm your items. After you have made any changes and updated the quantities as desired, click on "checkout" to finish.
Payment Methods Accepted
Tax charges are based on state and local tax laws and tax rates for the delivery address of your order. Where required, tax will also be applied to the shipping and handling charges. If you return an item for a refund, you will also receive a refund for the taxes you paid for that item. You will not receive a refund for the taxes you paid on the shipping and handling of that item, as the shipping and handling charges are nonrefundable once an item has been shipped.
Please note that on-screen order totals reflect estimated tax. The actual charge to your credit card will reflect all applicable taxes calculated at the time your order is shipped.
Shipping and Handling
Orders will be shipped on business days only (Mon - Fri) excluding federal holidays within the United States.Orders must be received and your credit card authorized by 03:00 PM EST or your order will not be processed until the following business day. This applies to all shipping methods including 3 Day Select and 2nd Day Delivery.
We do our best to accurately estimate when items will ship from our facility. Most orders will be processed and leave our facility within two business days. Orders must be received by 03:00 PM EST in order to be processed the same day of receipt. Orders received after 03:00 PM EST will be processed on the next active business day.
To determine the date you'll receive your order, use the following calculation:
(Order Processing Time) + (Shipping Method*) = Estimated Days to Delivery
*Shipping Method is defined as USPS Priority Mail, USPS Parcel Post, UPS-Ground, UPS-3 Day Select, UPS-2nd Day Delivery
We want you to love what you ordered. If something is not right, let us know. Once a return is authorized, pack all items in a secure carton or reuse the original packaging and enclose the packing slip. Send the item back to us at the address below using any traceable method. Be sure your package is insured and prepaid. Once we receive your package, we will promptly exchange or refund as you instruct.
Our return address is:
Rue de Chic
5870 Melrose Ave.
Ste. 3 #401
Los Angeles, CA 90038
Attn: Returns Department
Please remember to include the order number on your return label.
Your refund will be credited back to the same card used to make the original purchase. Please allow one to two billing cycles from the day you return the merchandise for your account to be credited. Sorry, we cannot accept COD returns.
RuedeChic.com gladly accepts returns of any unwashed, unworn, unused, or defective merchandise accompanied by an original sales receipt. For items returned within 15 days from the date of purchase, the original method of payment will be refunded. For items returned after 15 days from the date of purchase, a Merchandise Credit will be issued for the price paid.
For merchandise returned without an original receipt, a Merchandise Credit will be issued for the current retail-selling price of the item(s) returned.
At RuedeChic.com, our commitment is to offer convenience, service, and product availability on-line at compelling prices every day, with certain limited time offerings of merchandise at promotional prices.
We have done our best to display as accurately as possible the colors of the products shown on the RuedeChic.com web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Correction of Errors and Inaccuracies
The information of the RuedeChic.com web site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. If you are not fully satisfied with your RuedeChic.com purchase you may return it with the original RuedeChic.com packing receipt. Please see our Return Policy.
In the event a RuedeChic.com product is listed at an incorrect price due to typographical error or systems error, RuedeChic.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. RuedeChic.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, RuedeChic.com shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site or completing the registration or shopping process. These terms and conditions, or any of them, may be terminated by RuedeChic.com without notice at any time for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
RuedeChic.com may deliver notice to you by means of electronic mail, a general notice on the site, or by written communication delivered by first class U.S. mail to your address on record in RuedeChic.com account information.
Enforcement of Terms and Conditions
By accessing and using the RuedeChic.com web site, you agree that your access to and use of the RuedeChic.com web site is subject to these Terms and Conditions, as well as all applicable laws, as governed and interpreted pursuant to the laws of the State of California, United States of America.
You agree to indemnify, defend, and hold harmless RuedeChic.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including attorney's fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
We will do our best to answer any questions that you may have. You may e-mail us at info@RuedeChic.com and we will respond to your e-mail within 48 hours.
THIS SITE AND THE MATERIALS AND PRODUCTS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, RUEDECHIC.COM DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMNT. RUEDECHIC.COM DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RUEDECHIC.COM DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Limitation of Liability
RUEDECHIC.COM SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE OR THE PERFORMANCE OF THE PRODUCTS, EVEN IF RUEDECHIC.COM HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.